Guide
How to place your order on our website, step by step
10 August 2026 · 5 min read
Our website lets you start a request without calling, at any time, and then follow your file. Here is exactly what happens, from the first page to the start of the engagement.
1. Choose the service that concerns you
Go to the Your request page and select what you need: company formation, domiciliation, accounting, corporate legal work, website, SEO, advertising or a custom solution.
This choice matters: each service has its own form. An SEO request will not ask for your number of partners, and a formation request will not ask for your advertising budget. You only answer what actually helps us reply to you.
If your need is not in the list, choose “Other request”: two fields are enough, and you describe your situation in your own words.
2. Answer the questions
The questions appear one at a time. Allow two to three minutes. You can go back at any time with the “Back” button, and a progress bar shows where you are.
Questions marked as optional can be skipped without entering anything. Don’t worry about an imprecise answer: each form offers an “I don’t know yet” or “to be defined together” option when the choice is not obvious. It is our job to advise you, not yours to guess.
3. Leave your contact details
Last step: name, phone number and email address. A free-text field lets you add a detail. This information is used solely to handle your request.
4. Your file opens immediately
As soon as you submit, the confirmation page offers you a link to your file. This link is also sent to you by email — keep it, it is your access.
There is no account to create and no password to remember. The link contains a secret key: only share it with the people involved in the file.
5. Upload your documents
Your file lists the documents we expect, each with an explanation of exactly what we need. Required documents are distinguished from optional ones.
For each document, choose your file and click “Send”. Accepted formats: PDF or image (JPG, PNG, WEBP), up to 8 MB per document. A sharp photo taken with your phone is perfectly fine for an ID card.
You can replace a document already sent, and come back later to complete the file: nothing forces you to upload everything at once. A bar shows how many required documents have been received.
If we need an additional document during the process, it will appear in this same list — you don’t have to watch your inbox to find out.
6. Paying the deposit
Most of our engagements start with a 50% deposit, with the balance paid on delivery. Once the amount of your engagement is set, it appears in your file with the details: total, amount due on order, and remaining balance.
Depending on the payment methods available, you pay directly online from your file, or we send you the payment details by phone. Either way, the payment status can be seen in your file.
7. What we do on our side
We receive your request with all your answers, which saves us calling you back for information you have already given. An advisor contacts you to confirm the scope, then we prepare your file.
You are notified at every step completed and you always know what is expected from you.
Your data
Your documents are not stored in a public media library and cannot be reached through any direct address: only you, through your link, and our team have access. They are deleted from the server if the file is deleted. The details are set out in our privacy policy.
If you prefer to talk to someone
The form is not mandatory. A call or a WhatsApp message works just as well, and we will fill in the file with you. The online journey exists to save you time, not to force you through a set path.